CONSULTANCY | Smart

Consultancy – AI Powered Business

Expert guidance for training organisations ready to scale with AI

We understand training - We engineer with AI.

Most AI agencies offer the same generic advice to every sector - we don’t - we are educational experts first, AI engineers second. For the last two years, we have embedded AI into every layer of Smart Training Solutions; from course creation to assessor feedback to compliance automation to learner engagement. Everything we recommend, we have tested, refined, and delivered at scale with real learners in real organisations.

We don’t help training organisations become AI companies. We help them stay focused on learning while AI handles the work that doesn’t require human judgment.

Our approach: humans in the loop, AI doing the work

Every AI tool we use is designed with a principle: automate the repetitive, amplify the human, never replace judgment. That means:

AI generates and structures work; humans review, validate, and decide
Time freed by automation goes back to meaningful assessor-learner interaction, not more admin
Compliance, consistency, and quality improve.

The AI toolkit we build with

This is what our consultancy is built on. It’s not theoretical, but instead is operational at Smart Training Solutions.

Our tools

Claude (Anthropic) + Projects + Specialist Skills

Loom + Synthesia AI video

Zapier + custom plugins + connectors

Microsoft 365 + Notion + Discord

Canva

Trello

AI Built for Training Organisations

What we actually do: six real examples from Smart Training Solutions

1 Automated IQA with human review

The problem: Internal Quality Assurance is labour-intensive. Reviewers manually read assessor feedback, cross-reference learner work against standards criteria, and write detailed QA reports.

What AI does: Claude analyses the assessor’s feedback against the learner work and the relevant standards, flags alignment issues, and generates a structured QA report.

What humans do: Review the AI-generated report, validate the evidence mapping, and sign off. The IQA lead keeps full control and can edit any finding before finalising.

2 Structured assessor feedback (written + video)

The problem: Learners need feedback fast. Assessors need to deliver it to many learners with different needs. Both written and video feedback take time.

What AI does: Claude generates a first draft of structured assessor feedback (strengths, areas to develop, next steps) tailored to the learner’s submission. A second system converts that text into a natural-sounding video script.

What humans do: The assessor reviews the draft feedback, personalises it (adding context or examples only they know), approves it, and records the video via Loom. Learners receive feedback faster; assessors keep the voice and judgment.

3 Compliance paperwork automated

The problem: Compliance forms (assessment records, sampling reports, quality checks) follow rigid templates. Filling them in is repetitive data entry that takes assessors away from learners.

What AI does: Given learner work, standards criteria, and assessor comments, Claude populates compliance forms with structured evidence mapping and findings.

What humans do: Review the form, edit as needed, and sign it off. The form is compliant and audit-ready. The time saved is hours per learner per cycle.

4 CPD community platform managed

The problem: Training organisations want to stay connected with alumni and members. Running a regular CPD update series takes editorial time and coordination.

What AI does: Claude generates CPD content ideas, structures monthly updates, and prepares draft learning articles. Zapier automates posting to Discord and other community channels.

What humans do: Approve content, refine the voice, add organisation-specific examples, and hit publish. You stay connected to your community without the admin overhead.

5 Course creation at speed

The problem: Building a new course module (content, learning outcomes, assessments, slides) takes weeks. Updating existing content is painful.

What AI does: Given a course framework and topic, Claude generates structured module content aligned to learning objectives, writes learner-friendly explanations, and produces assessment-ready material ready for LMS formatting.

What humans do: Review the draft, refine examples for your context, add any specialist content, and import to the LMS of choice. A module that took 3 weeks now takes 3 days. Quality stays high because experts are refining, not writing from scratch.

6 AI coaches for custom learning

The problem: Some organisations need a conversational learning tool tailored to their workflows, their scenarios, and their learners. Building this from scratch is expensive and slow.

What we do: We design and build AI-powered coaches (chatbots, scenario simulators, practice partners) that talk in your voice, know your context, and adapt to learner responses. These are bespoke tools, not templates.

What learners experience: Personalised, on-demand practice and feedback. No waiting for assessor availability. The tool learns what they struggle with and adapts.

See our AI Powered for Learning page for examples.

The consultancy offer

We work with training organisations who want to scale impact without scaling headcount. If you recognise the problems above in your own operations, we can help.

What we offer:

An initial discovery conversation to understand your workflows, pain points, and goals
A tailored opportunity map showing where AI could help (and where it shouldn’t)
Expert guidance on tool selection, workflow integration, and implementation
Hands-on support to build and test AI solutions in your context
Training for your team so they can manage and refine the tools themselves

Every engagement is different. Some organisations need a discovery audit. Others want us to build a specific tool (like an AI coach). Some want us to help implement a workflow across their team. We adapt to what you need.

We’re not a generalist AI agency. We don’t help you become an AI company. We help you stay a training company that uses AI better.

Let’s talk

If any of this resonates, let’s start a conversation. In a 30-minute discovery call, we explore:

Where you’re spending time that AI could handle
What your biggest constraint is right now
What success looks like for your organisation

No obligation, no pitch. Just a conversation between people who care about learning.

Get in touch: joey@smarttrainingsolutions.co.uk